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 What is 24*7*365 days indicates?

This indicates the time frame that our institution work for which is 24Hrs*7days365days, Round...

 What is Remote Desktop protocol (RDP)

 What to do if my Ticket not resolved within 10-15 mins?

Dear Client, If your Ticket or Chat is not answered in Maximum TAT of 30 mins. 0-1 Day after...