Terms & Conditions

Transparency You Can Trust, Terms You Can Rely On

At RDPEXTRA, our Terms & Conditions ensure transparency, security, and a smooth experience every time you connect.

 TERMS AND CONDITIONS 

Welcome to RDPEXTRA.COM. By using our website and services, you agree to the terms and conditions outlined below. These terms form a legally binding agreement between you (the “User” or “Client”) and RDPEXTRA (“We”, “Us”, or “Our”). Please read them carefully before placing any order.

1. Acceptance of Terms

By accessing or using RDPEXTRA services, you agree to be bound by these Terms & Conditions, our Privacy Policy 🔐, and our Acceptable Use Policy 

🚫 If you do not agree with any part, please do not use our services.

2. Service Overview

RDPEXTRA provides a variety of remote desktop (RDP), virtual server, and cloud solutions tailored to individual and business needs. Our services include:

  • Standard RDP

  • Admin RDP

  • Real Residential RDP

  • Custom & High-Spec RDP Solutions

  • IP Services & Add-ons

All services are subject to availability and configuration.

3. Orders & Payments

  • All orders are processed through secured payment gateways like PayPal, CoinGate, and FastSpring.

  • Orders will only be activated after payment confirmation.

  • RDPEXTRA reserves the right to cancel or refuse any order that violates our policies or is deemed suspicious.

  • We do not store your payment details. All transactions are encrypted.

4. Refund Policy

  • We offer refunds only under specific conditions outlined in our Refund Policy 💸. No refunds are provided for:

    • Real Residential RDP

    • IP Services

    • Custom-made RDP setups

    Make sure to read the full policy before purchasing.

5. Prohibited Use

You are strictly prohibited from using our services for:

     🚫 Spamming, phishing, or scamming


   🚫 Hosting illegal or copyrighted content


   🚫 Crypto-mining or botnet activities


   🚫 Brute force, DDoS, or hacking attempts


  🚫 Child exploitation, pornography, or dark web activitViolating our Acceptable Use Policy 🚨 will result in immediate suspension or termination without notice.

6. Support & Delivery Time

  • Our standard delivery time is within 24 hours, but it may vary depending on the service type.
  • Support is available through Support Portal 💬, email, or live chat (when online).
  • We do not guarantee a specific uptime, although we strive for 99.9% uptime across our infrastructure.

7. Service Suspension & Termination

  • We reserve the right to suspend or terminate your service if:
  • You breach our terms or use policy
  • You engage in illegal or unethical activities
  • Payment is overdue or chargebacks are filed
  • No refunds will be issued in case of termination due to abuse or policy violations.

8. Data Backup & Responsibility

  • Clients are solely responsible for backing up their data.
  • RDPEXTRA is not liable for any data loss resulting from hardware failure, abuse suspension, or service cancellation.
  • We do not provide backup guarantees unless explicitly mentioned in your plan.

9. Privacy & Data Handling

  • We respect your privacy. Read our full Privacy Policy 🔒 to understand how your personal data is collected, used, and protected.

10. Jurisdiction

  • These terms are governed by and construed under the laws of India. Any disputes arising from or relating to our services will be handled in the courts of our registered jurisdiction.

11. Contact Us

  • These terms are governed by and construed under the laws of India. Any disputes arising from or relating to our services will be handled in the courts of our registered jurisdiction.
  • For any questions regarding these Terms & Conditions, please contact us:

          📬 Email: info@rdpextra.com
          💼 Website: https://rdpextra.com
          📩 Support: https://rdpextra.com/whmcs/submitticket.php

 Your Agreement

  • By using RDPEXTRA services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

                                RDPEXTRA – Powerful RDP Solutions. Reliable Service. Trusted Worldwide.